Vehicle Shipment – Non-Refundable Cancellation Reissue Fee

Purchase of Vehicle Tickets

To assure the best possible service when purchasing your tickets, please ensure that the following is done prior to leaving the window:

  • The correct name is on the ticket received.
  • The requested destination, date and time of shipment are correct.
  • In the case of Round-Trip travel, both the OUTWARD and RETURN tickets are received along with the receipt.
  • Please also ensure that the correct fares are applied.
  • Please note that if tickets are lost or misplaced, the identification of the person that originally purchased the ticket will be required.   A new ticket will be printed, and the old ticket will no longer be valid.  Should the misplaced ticket be located before the expiration date it will still be valid for re-issue at a fee of seventy-five dollars ($75).
  • Please be advised that Bahamas Ferries does not transport non-operable vehicles.
  • A non-operable vehicle is considered a vehicle that is not running or incapable of moving under its own power.
  • Please note that we do not tow, jump start or enter the hood of a customer’s vehicle.
  • Should a vehicle booked for shipment be non-operable at the time of boarding, every effort will be made to contact the Shipper to mobilize the vehicle. If we are unsuccessful in contacting the Shipper, the vehicle will not travel and will incur reissue fees to rebook.
  • In addition, all vehicles being shipped from Marsh Harbour, Abaco and Freeport, Grand Bahama must have documents of clearance from Bahamas Customs prior to shipping.